Privacy Policy

At Cascades Casino North Bay, we are committed to respecting your privacy and protecting the personal data that you entrust us with.

What Data Do We Collect?

We collect data from visitors who use our website or mobile application for informational purposes only. This includes:

1. Online identification information: Your name, email address, phone number (if provided), username, password (hashed), login history and any other personal details used to access the online platform.
2. Gaming activity and preference data: Information about your gaming activities on our site or at our physical location, including but not limited to:a) Game play informationb) Betting and wagering patterns and preferencesc) Any winnings or losses you have experienced while using our services

How Do We Collect Data?

We collect data primarily through the following methods:

1. Website and mobile application use: When you visit or use our site, your browser will send us information about how you accessed our website, what pages you looked at on it, and whether you clicked on certain features.
2. Registration Forms: If you fill out a registration form to claim prizes, participate in promotions, or sign up for newsletters, we collect data from those forms.

Why Do We Collect Data?

We collect your information so that:

1. Security: To prevent unauthorized access and maintain the integrity of our online platform
2. Improving Our Services: Enhance gaming experience through better game recommendations
3. Marketing & Promotions: Offer exclusive deals, special offers, or targeted communications for loyalty members.

How Is Your Data Protected?

We implement industry standard data protection procedures to safeguard your information:

1. Encryption: All personal and confidential data is encrypted with up-to-date methods and protocols (such as SSL/TLS).
2. Secure Hosting Environments: Our systems are hosted in a secure facility that meets the highest standards for server security, storage backup, and availability.

Who Has Access To Your Data?

Only authorized employees of Cascades Casino North Bay will have access to your data:

1. For administration purposes
2. To manage gaming activities
3. In response to legitimate queries

We also may disclose aggregated or de-identified user data in accordance with the above principles, without restriction.

Your Rights Over Your Data

You are entitled to certain rights under applicable data protection regulations regarding your personal information:

1. Access: You can obtain a copy of your data through our support channels.
2. Rectification: We will correct or remove any inaccuracies if you request this

If at any time we intend to process additional types of personally identifiable information, use this type for marketing purposes or store it in another way that is incompatible with current policy, we would contact you first.

Please be aware that laws and regulations governing data collection vary by region. If the specific jurisdictions mentioned do not apply directly, our intention is still to protect user's rights.

Cookies & Online Tracking

Our website uses cookies. These small files are necessary for:

• Identifying users
• Delivering tailored offers based on individual player activity.
• Functionality improvement (like easier access or a consistent browsing experience).

Third-party cookie tracking and sharing services might be utilized by our platform to collect online behavior information.

To remove all these tracking tools, refer to our Cookies Notice below.